Which term represents the knowledge, skills, and abilities of a firm's workers?

Which term represents the knowledge, skills, and abilities of a firm's workers?

• A. Human Capital
• B. Talent Management
• C. Offshoring
• D. Unbalanced Labor Force

Answer: (A)

Knowledge, skills, and abilities of a firm's workers are collectively called human capital. This concept treats people as a valuable asset that drives performance, learning, and innovation, shaping the firm’s ability to compete. Human capital includes education, training, experience, and tacit know-how that employees bring to their roles, and it grows when the organization invests in development and career advancement. That makes it the best fit for describing what the question asks about. By contrast, talent management refers to the processes used to attract, develop, and retain people; offshoring is about relocating work to another country; and unbalanced labor force isn’t a standard term for the knowledge, skills, and abilities of workers.

Knowledge, skills, and abilities of a firm's workers are collectively called human capital. This concept treats people as a valuable asset that drives performance, learning, and innovation, shaping the firm’s ability to compete. Human capital includes education, training, experience, and tacit know-how that employees bring to their roles, and it grows when the organization invests in development and career advancement. That makes it the best fit for describing what the question asks about. By contrast, talent management refers to the processes used to attract, develop, and retain people; offshoring is about relocating work to another country; and unbalanced labor force isn’t a standard term for the knowledge, skills, and abilities of workers.